Improving game discovery & engagement for BetMGM players

Timeline

2 years
March 2024 - Present

Role

Product Designer II

Team

1 Product Manager, 5 Developers, 1 Branding Designer

Tools

Figma, Adobe Creative Suite, Claude Code, Design-AI Workflows

Overview

BetMGM is an online sports betting and igaming platform in the United States. It’s mission is to make unforgettable moments of sports and gaming personal, powerful, and fun.

As a product designer on the iGaming team, I work collaboratively with product, technical and content operation partners to improve the casino product and provide a more enjoyable and frictionless experience for players.

The Problem

BetMGM Casino has over 3,000+ online games, ranging from slots to live dealer table games.

How might we help players easily find and play their favorite games while creating a high-quality and engaging browsing experience?

Powerful and engaging browsing experiences promote game finding & discoverability, streamline the journey to gameplay, empower players to explore the game catalog & provide confidence that they’ll enjoy the game they choose.

Projects

1. App Navigation Redesign

Redesigned the BetMGM core navigation to improve usability and speed & performance of the app.

2. Content Modularization (🔒 case study)

Designed a system of content modules to improve content merchandising & enhance content visibility for players.

3. Game Details

Providing players with game information previews to enable faster, more confident game play decisions.

4. Jackpot Enhancements

Expanding BetMGM’s jackpot offerings to provide players with the opportunity to maximize their winnings.

5. Branding Exclusive Games

Creating a new sub-brand to call attention to BetMGM’s exclusive games.

6. Leading Product Vision 2025/2026

Shaping the future vision and strategy of BetMGM’s igaming product.

7. Surfacing Game Metadata

Providing real-time metadata for games to help users make informed live gameplay decisions.

8. AI Design-Workflows

Experimenting with AI tools like Claude Code, Figma Make, Kiro and Design Patterns to unlock more efficient and productive design workflows.

I can’t share detailed information on my projects publicly, but if you’re interested in learning more or would like access to my locked detailed case study, please reach out with your name and company!

What my peer says

Ankitha has become one of the most reliable, thoughtful, and strategically minded designers on the team. She excels at collaboration, consistently driving alignment across product pillars and cross-functional partners through clear communication, strong organization, and a user-centered approach.

Her design work is top-tier—thorough, well-reasoned, and grounded in deep knowledge of the iGaming space. This year she also demonstrated strong leadership behaviors, taking initiative in discovery, planning, and cross-team facilitation while communicating with confidence and maturity.
— Design Manager